任何使用上的問題或建議，歡迎直接來信給我們：
feedback@uhuoban.com
常見問題
- 如何綁定電郵帳號？
- 打開 App，進入「設定」→「帳號」，輸入您的電郵並設定密碼即可完成綁定。綁定後，換新手機只要用同一組電郵登入，就能恢復您原本的佛龕、供品與上香紀錄。綁定為選擇性功能，不綁定也能正常使用 App 的全部功能。
- 如何恢復購買項目？
- App 內購買會綁定在您的 Apple ID 上。若您已綁定電郵帳號，重新安裝或更換手機後，登入同一組電郵即可自動恢復佛幣與供品。若購買未正確入帳，請來信並附上訂單編號或購買日期，我們會協助核對 Apple 的交易紀錄。
- 如何刪除我的資料？
- 進入「設定」→「刪除所有資料」，確認後系統會立即、永久刪除您在 App 內的全部資料，此操作無法復原。您也可以來信請我們協助刪除，詳見隱私權政策。
- 我是舊版「平安護身佛」的使用者，資料會不見嗎？
- 不會。升級到新版後，第一次啟動時系統會嘗試將您舊帳號的供奉資料接續過來；若您舊版有設定使用者名稱與密碼，也能在新版登入頁沿用登入。
- Android 版什麼時候上線？
- Google Play 版本（港台新馬地區）正在準備中，即將推出，歡迎持續關注。
English
Frequently asked questions
- How do I bind an email account?
- Open the app, go to Settings → Account, then enter an email and set a password. Once bound, signing in with the same email on a new phone restores your shrine, offerings and incense history. Binding is optional — the app works fully without it.
- How do I restore purchases?
- In-app purchases are tied to your Apple ID. If you've bound an email account, signing back in after reinstalling or switching phones restores your coins and offerings automatically. If a purchase didn't apply correctly, email us with your order number or purchase date and we'll check Apple's transaction records.
- How do I delete my data?
- Go to Settings → Delete All Data. This immediately and permanently deletes everything associated with your account and cannot be undone. You can also email us to request deletion — see our Privacy Policy.
- I used the old version of the app — will I lose my data?
- No. The first time you launch the new version, it attempts to carry over your existing offerings from your old account. If you had a username and password on the old version, you can still sign in with them on the new login screen.
- When is the Android version coming?
- A Google Play release for Taiwan, Hong Kong, Singapore and Malaysia is in progress — coming soon.